MIL is excited to announce it will be demonstrating its recent innovations in case management and web standards integration at 2018 Salesforce World Tour in Washington, D.C. on April 4. Through our Federal Salesforce Practice, we have developed a solution-oriented approach to the world’s most dynamic customer success platform. Our work utilizing Salesforce helps both government and civilian users unlock the benefits of the platform.

This year’s Salesforce World Tour will take place in the Ronald Reagan Building, welcoming over 2,000 government leaders and business visionaries. MIL is proud to market our ideas to those seeking valuable insight about shaping their business practices through Salesforce’s latest innovations and tools.

To learn how MIL can help you and your organization drive productivity and create more connected experiences, stop by our booth (or join us virtually) for one of the following demonstration sessions:

Federal Web Standards for Communities

Time: 12:45 PM- 1:05 PM
The new U.S. web design standards promise to help you “design and build fast, accessible, mobile-friendly government websites backed by user research,” and MIL’s expertise can help you do exactly that. Join us to learn how our Federal Salesforce Practice has integrated these standards with Communities, incorporating defined page templates, UI components, development assets, and more. We make it easier than ever for federal Salesforce users to take advantage of this exciting new design system.

The Future of Federal Case Management: A Success Story

Time: 1:30- 2:00 PM
Federal case management systems have long been crucial to governing our nation’s administrative laws and regulations. Now, as federal agencies overhaul their IT systems, case management presents unique hurdles along the path toward modernization. Come hear federal staff from the International Trade Administration and the U.S. Department of Commerce discuss how Salesforce has helped them navigate the modernization challenges posed by case management, delivering solutions and/or enhancements around intake, mission execution, relationship management, and analytics.

For 38 years and counting, MIL’s forward-thinking and dedicated technical staff have developed solutions to achieve new benchmarks in public service across federal agencies such as the U.S. Department of Commerce and the Library of Congress.  Be sure to visit us at Salesforce World Tour to see how we can help you unlock the benefits of this unique and powerful platform.