Carolina Gil Ochoa

Robotic Process Automation, Business Analyst

Years with MIL: 7 months

What were you doing before joining MIL?

I was working in the private sector in the online education field as a Project Manager/RPA Business Analyst for Stride Inc. I spent 14 years within the private sector to find process improvements to be one of my passions.   In the last 4 years of my tenure at Stride, I was able to help improving processes by contributing to the foundation of to their RPA Program and COE.

Why did you decide to join MIL?

I decided to join MIL because of the innovative and diverse catalog of services they provide.  I knew from the day I interviewed for the first time, that MIL was a company with a very welcoming culture, open to new ideas, and lots of learning opportunities in the public sector.

What are you working on now?

I am a Robotic Process Automation, Business Analyst/ PM leading the implementation of the RPA Program for the DS/CFO Office.

What is important about your work?

The use of RPA technology enables people and businesses to focus on adding real value while bots take care of mundane repetitive tasks. I like to think that my work enables them to be more efficient, creative, and hopefully happier by freeing them from boring, manual, and repetitive tasks, therefore alleviating their daily workload.

What are the best aspects about your current job?

The interaction with different people covering multiple roles. I not only enjoy learning and interacting with others, but I also think that this interaction enables me to learn about the Bureau’s mission, so I can better help them find opportunities where RPA can make them more efficient.

Why do you enjoy working at MIL?

I love MIL’s flexibility, work-life balance, encouragement, and the constant feedback I received from my managers. Their open culture where new ideas are always welcomed is motivating.

What is the most challenging project you’ve worked on at MIL?

I think establishing RPA within the DS/CFO bureau has been challenging in terms of navigating all the different processes, infrastructure and restrictions that are particular to the public sector.  It sure has not been easy, but I have learned a lot through the process.

What is the best piece of career advice you can offer someone in your field who is either applying to or beginning a career at MIL?

Work hard and be inquisitive.  Ask that question without being afraid.  The answer you get can help lots of people even if you do not think it will.

If applicable, please share a memorable/significant experience that has occurred during your time with MIL.

The first couple of RPA introductory meetings with DS/CFO Office were very exciting. People are often afraid of technology, but it was nice to see their excitement and willingness to contribute.  I also remember the Eagles Concert at Capital One Arena.  It was my first time to see them live and to be at the Arena.  It was a great experience and a very nice way for MIL to motivate their employees.