September 05, 2010 | Site Map

Control Number:
Contract Number:
Delivery Order:
Customer Name:
Customer Telephone:
Customer Email:


According to the following scale, please rate the items below by checking the appropriate box. You may also include any additional comments you feel would be appropriate or helpful.

1 – Poor: Not satisfied; service needs significant improvement.
2 – Marginal: Somewhat dissatisfied; service needs improvement.
3 – Fair: Generally satisfied; service usually met expectations.
4 – Good: Fully satisfied; service consistently (always) met expectations.
5 – Very Good: Very satisfied; service always met and sometimes exceeded expectations.
6 – Outstanding: Extremely satisfied; service usually exceeded expectations.

Rating Factor 1 2 3 4 5 6 n/a
Quality of Employees and Services
Quality of Products and Tools
Program and Project Management
Responsiveness of Corporate Office
Quality/Timeliness of Cost and Status Reports
Quality/Timeliness of Other Deliverables (CDRLs)
Cost and Pricing is Fair, Reasonable and Justified
Overall Satisfaction with Quality of MIL Support
Overall Satisfaction Meeting Customer Expectations


General Comments

MIL Strengths:
MIL Weaknesses:
Other Comments:


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